The pin I want is still locked! Should I pledge still?
Absolutely! Please consider pledging for all the designs you would want, even if it’s still locked. Your pledge will help the project reach all the stretch goals and make all the pins a reality! You always have the option to change or cancel your pledge before the campaign ends.
Last updated: January 10, 2025 08:09
How do I pick which ones I want?
After the campaign ends, you will be sent a survey via Backerkit where you are able to choose the pins you want, as well as any optional add-ons.
Last updated: January 10, 2025 08:12
When are the items due to reach backers?
The production is planned to complete by June 2025, so ideally everyone will get their pins by July 2025.
Last updated: January 10, 2025 08:09
I missed the pledge window! Can I get these pins after the campaign is over?
Yes! Leftover pins from the campaign will be listed in my Backerkit preorder shop until shipping starts for this campaign and then any left overs with be in my online shop. However, I cannot guarantee that I will have many or any extras of any design. Discounted pricing is also exclusive to the campaign.
Last updated: January 10, 2025 08:11
Do you recommend locking backs?
Each pin from this campaign will come with rubber backs, but I highly recommend purchasing locking backs. I will not replace pins lost if the back falls off.
Last updated: January 10, 2025 08:09
How much will shipping cost?
Please refer to the shipping section for current estimates. Shipping will be calculated and charged after the campaign. I will do everything I can to give you the best rates I can closer to shipping date.
*International backers are responsible for any additional VAT/Customs/Import Duties.
*I reserve the right to cancel and refund any order I am not able to ship to.
More accurate costs will be calculated and charged according to your order size/weight and address after the campaign via a BackerKit survey.
I will communicate any changes via backer updates.
Last updated: January 22, 2025 03:02
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.